I'd like to use an email address belonging to my company. Is this possible?

Yes, you can leverage SmartEmails functionality such that emails received at an email address belonging to your company (such as features@YourCompany.com) are automatically converted into requirements in your Accompa system.

Here are the steps to achieve this:

  • Create a SmartEmail address (such as YourPick@featureidea.com). How do I do this?
  • Ask the IT Administrator at your organization to:
    • Create a new email address (such as features@YourCompany.com), and
    • "Auto forward" emails sent to that email address to your SmartEmail address.
  • That's all, your Accompa system will take care of the rest.

Any emails sent to features@YourCompany.com will be converted into requirements based on the rules you defined when creating your SmartEmail.

IMPORTANT: Please note that your IT Admin must create a setting such that emails received at features@YourCompany.com are "auto forwarded" to your SmartEmail address. If you manually forward the emails, the processing will not work properly.