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Phone Support

Hi there - We don't usually provide phone support, in order to continue offering you attractive prices. However, our web and email support have a guaranteed "8 business hours" response - often we reply within a few hours.

Our support is provided by well-paid, product experts - so the answers are accurate and helpful. When you have complex issues that require phone support, we schedule a phone call or a web conference with you in a timely fashion and resolve your issues. And... our support is always FREE!

See #15 on this page for our thoughts on providing delightful customer support.

   

Customer Support Portal

Need help with Accompa? We're here to help.

Here are 4 easy ways you can get started. We're dedicated to providing customer support that delights you!
 

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Response Time for Web-Tickets & Emails
Average over last month (January 2012) = 4 business hours
(Our guarantee = 8 business hours)
Business Hours
Mon-Fri, 9:00 AM - 6:00 PM Pacific (GMT-8)
 
 
Easy-to-Use    Enterprise Quality    Affordable
Backed by our industry's ONLY: Some of our customers:
90-Days
No-Questions-Asked
Unconditional		Requirements software backed by unconditional, 100% money back guarantee Some of the world's leading companies use requirements management software from Accompa
Our cloud-based software is most often used as:
Requirements Management Software  |  Product Management Software  |  Product Marketing Software  |  Idea Management Software
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Accompa, Inc.
5201 Great America, Ste 320
Santa Clara, CA 95054
United States
Tel: +1-408-689-8231
sales@accompa.com
Accompa is 100% cloud-based. All you need is a standard web browser!
Accompa is a 100% cloud-based requirements management software
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