Customer Support Portal |
4 Easy Ways to Get Help
We're dedicated to providing customer support that delights you! |
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Response Time for Web-Tickets & Emails
Average over last month (April 2008) = 3.7 business hours
(Our
guarantee = 8 business hours) |
Business Hours
Mon-Fri, 9:00 AM - 6:00 PM Pacific
(GMT-7)
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We don't usually provide phone support in order to continue offering you low prices. However, our web and email support have a guaranteed "8 business hours" response - often we reply within a few hours.
When you have complex issues that require phone support, we schedule a phone call or a web conference with you in a timely fashion and resolve your issues. And... our support is always FREE! |
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