Before You Buy: |
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We will represent the capabilities of our software with honesty |
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We will be honest when communicating the features and capabilities of our software, and the problems it can solve for you. We will not exaggerate or over-promise. |
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We will enable you to evaluate our software completely before you buy |
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We will offer our software for evaluation in your business environment, via our fully-functional FREE trial. Use it 100% risk-free - find out for yourself how well Accompa meets your team's requirements management needs. |
When You Buy: |
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We will provide you transparent pricing and "price certainty" |
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Many software companies charge you hidden fees and price hikes, which make it nearly impossible to predict future costs. We offer you a "6 year price guarantee" - this means that the pricing for the original licenses and modules you purchase will not go up for 6 years. This gives you "price certainty" and peace of mind. |
After You Buy: |
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We will proactively listen to your needs after you buy |
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We will constantly and proactively listen to you once you become our customer. Serving your needs is our #1 goal - our product enhancements and roadmaps will be driven by your needs, rather than by the latest fads or other factors. |
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We will provide you "delightful customer support" |
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We are dedicated to providing customer support that delights you - this is one of our top business priorities. We will answer all of your support tickets and emails within 8 business hours, and will fully resolve your support issues as fast as possible. |
Enterprise Quality 
